Shipping policy

Order Processing

All items are made to order and processed within 2–7 business days.

Orders are not shipped or delivered on weekends or public holidays.

During busy periods, processing times may be slightly longer.


Shipping Times

Estimated delivery times:

  • United Kingdom: 3–7 business days
  • Europe: 5–15 business days
  • International: 7–21 business days

Delivery times are estimates and may vary depending on location, customs, and courier delays.


Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Please allow up to 48 hours for tracking updates to appear.


Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.


Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error, contact us immediately at:

houseoface26@gmail.com


Lost, Delayed, or Damaged Orders

If your order arrives damaged or has not arrived within the estimated timeframe, please contact us at:

houseoface26@gmail.com

Please include your order number and any relevant photos where applicable.


Customs & Import Taxes

International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.

These charges are the responsibility of the customer.


Made-to-Order Products

All products are made to order through our printing partners. Because of this, we do not accept cancellations once production has started.